With all of the twists and turns our lives and our businesses have taken in the past year, it’s only natural that we’d look for new ideas and new ways to engage and connect with our people. Truth is, though: one of the most effective tools for staying connected is one you’ve had in your […]
You Are Not 2D: Making Resolutions that Reflect Your Humanity
If there’s one thing a project manager loves, it’s lists, and your friendly Upswept PM is no exception. I make “New Year’s” resolutions every other week in my Evernote App. I put things onto my to-do list that I’ve already done just so I get the dopamine hit from checking it off. “Should I make […]
Getting Sales on Your Website Without The Hard Sell
When you started your business, you probably didn’t plan to spend all of your energy on sales calls (unless you’re a sales coach, that is). Still, even if you’re brilliant at selling, sales takes time and energy, doesn’t it? And sometimes, just the idea of trying to persuade someone to buy can send your anxiety […]
Connection in the Time of COVID: How Our Online Experience Has Changed
Last week, Facebook released a comprehensive report detailing major consumer shifts during the COVID-19 pandemic. While this very detailed report focuses on streaming and the entertainment industry (and, of course, it focuses on how this plays out on Facebook), there are still several important takeaways you can use for how your small business shows up […]
Is Your Website Serving Your Audience?
If you’ve ever tried to build a website, you know how challenging it can be! The complexities of a great website go beyond coding and design. It’s a tricky balance of serving your needs and serving your audience’s wants. No matter what service or product you offer, there’s one universal truth for every website on […]
The Email Processing Ecosystem
I’ve always liked a tidy email inbox. Deleting emails is so satisfying that I sometimes do it therapeutically. Literally. Like one time I was stuck recovering on the couch, and I spent hours relaxing by sifting through years of emails in my most neglected inbox. Fortunately, I didn’t delete anything important! I sorted email with […]
Diversify Your Feeds: Hack the Social Media Algorithm
Allow me to begin this blog post with an apology. Earlier this year, I shared some tips to understand the social media algorithm. I wanted to share ways to help you improve your presence on social media so you could be seen. When I did this, I made the assumption that this magical algorithm played […]
What Can Small Businesses Do For Equity in Communities?
You have the power to make real change. Seriously, I want you to sit with that idea for a minute. I know that it feels like there’s a lot wrong in the world. Add in the uncertainty of COVID, and it may feel like there’s not much we can do about any of it. But, […]
Good Content: the Cornerstone of SEO
Like SEO, the phrase “good content” gets thrown around a lot as “something you need” for your website. So if your ears start ringing when you hear it, I can’t really blame you. To keep the definition simple, website “content” is anything that the website contains that informs or entertains the client. Things that make […]
#FunForAll: Make Your Social Media More Accessible
July 26, 2020, marked the 30th anniversary of the passing of the Americans With Disabilities Act (ADA), prohibiting discrimination against individuals with disabilities in the public sphere. While we’ve worked to increase accessibility and encourage inclusion of folks with disabilities, our everyday life has changed drastically over these past three decades. Our increased dependence on […]


