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Feb 19 2022

What Does a Social Media Manager Do?

“I say who, I say when, I say how much.”

—Vivian Ward, Pretty Woman

Whether we like it or not, social media is an important part of modern marketing strategy. 

To be as visible as possible you need a strong, consistent, focused social media presence with engaging content and strategic messaging. You’ll have to regularly post new information, engage with your audience, and keep up with the latest trends and best practices.

And who, exactly, has time to do that and run a business?

You can DIY it for a while, but eventually, you’ll a) get burned out by having to keep up with posting or b) grow enough that social media needs to play a larger part in your business, or c) both. 

Social Media Managers to the rescue! Posting powers activate! 

Having someone take over your social media needs is one of the best things you can do to save yourself time and energy. 

But… what does a Social Media Manager do?

As Upswept Creative’s Social Media Maven I say what we post, when we post, and how often we post. 

Follow me for a peek into what it’s like to have me on your side!

Social Media Strategy

One of the first things I do as a social media manager is evaluate your current social media strategies and figure out how to make them better. If you’ve been flying solo with posting you might not have much of a strategy, but believe me—it’s a whole lot better to have a plan.

Your strategy is individual to you and your business, but includes a few key things:

  • What are your goals with social media? 
  • Who are you trying to reach?
  • What are they interested in and what do they like?
  • Where and when are they on social media?

All of these questions determine which social media platform is best for your business and what kind of message will speak to your particular audience. 

Optimize Your Social Media Accounts

Do not neglect your bios! 

If you only knew how many times I’ve seen bios with no information, outdated information, or irrelevant information…

You don’t want to be that person, and I won’t let you. I’ll optimize your accounts to be the first impression that grabs attention. Social media algorithms pick up keywords in your bio that can direct more people to your account. 

We’ll work together to make sure any images, profile pics, or logos are up to date and relevant to your audience and your branding.

And I’ll check that your accounts are all set up to be as effective as possible.

Set Up Social Marketing Tools

There are hundreds of tools, platforms, and software that all want to help you streamline your social media marketing. Researching all the options and learning how to use them is a giant time suck as a business owner.

I’ll help you choose the tools that fit your budget and your needs. And I’ll figure out how to use them!

Social Media Content and Branding

Not all Social Media Managers also create content, but it’s generally part of the job description unless you work with a dedicated marketing team—as is branding.

Your brand is how you show up online. It’s your story, your personality, your voice, and your look. My job is to bring your social media content in line with your brand. 

When someone looks at your social media, they should automatically be able to tell it’s yours. The colors, style, and tone of your posts should be consistent and cohesive across platforms. 

As a content creator, I aim to get your message across in your voice—whether it’s funny and irreverent, serious and business-like, or cute and bubbly. 

Social Media Analytics

How do you know your social media strategy is working? 

As part of my job as a Social Media Manager, I keep a close eye on what’s getting engagement and what’s not. Tracking, tweaking, and testing different kinds of content or different scheduling strategies helps me know what your audience wants more of. 

We’ll meet at certain intervals (monthly, quarterly) to discuss the analytics and what direction we need to take. 

Analytics is one of the most intimidating parts of social media for people to learn, so it’s helpful to have someone else take that on. 

Do I Need a Social Media Manager?

If you want to grow your social media presence and make the platforms work for you, you can totally do it yourself. 

But the time commitment necessary might be more than you’re willing to give. And social media might not be in your wheelhouse. I definitely can’t run a foundation, bake a wedding cake, or any number of things that our clients are amazing at!

If you find yourself overwhelmed and unsure about what to do with your social media, check out our Social Media Strategy Session! We’d love to help you figure out what your next steps should be.

Follow us on Instagram for more social media info and tips.