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Jun 06 2016

Use Your Web Site to Make Your Business Findable

Summer is upon us in Portland, and that means tourism! People from all over come here for vacations, explore our city, and fall in love with it. You might be making special plans to get ready for the buzz of tourists, especially if you have a storefront or tourism-based business, but there’s one thing you might be missing: is your business findable online?

If you have a web site, take a moment to make sure your web site is ready for summer: here are just a few ways to make sure people can find your business and buy into the amazing things you’re offering!

Include your address on your web site, somewhere.

If you’re looking for walk-in customers, it’s hugely important that your physical address be on your web site, and that it’s easy-to-find. Just one example of why: a recent technology study revealed that 64% of smartphone users convert their search for a restaurant into an actual visit by the end of the day!

Having a mobile-responsive is critical, especially if you get a lot of customers from out-of-town.
Having a mobile-responsive web site is critical, especially if you get a lot of customers from out-of-town.

It’s common for people to search for your location on your web site while they’re on-the-go, so it’s absolutely to your benefit to make it easier for them to find you! Make sure your address exists somewhere on your web site Homepage, even if it’s just in the footer.

Make sure your site is mobile-friendly.

Speaking of customers who search on-the-go, a web site that isn’t easy to use on a mobile device? That can really sink your business. This is doubly true if you depend on tourist business and out-of-town visitors, like Random Order Pie Bar does! Tourists are much more likely to look at your web site on a mobile device, so giving them the best possible experience will help them find you, and become your newest customer.

An added bonus: when your web site is mobile-friendly, it also ranks higher in mobile searches. So, having a mobile-responsive web site will also give you a nice boost in search engine rankings!

Does your web site need a mobile facelift, but you’re not sure where to start? If so, it might be time to hire a creative team to refresh your web site, and make it look its absolute best on every device.

Use prominent call-to-action links.

Whether you’re a walk-up business or an online shop, a prominent call-to-action does a lot of the work for you–an eye-catching message with a clickable button makes it easy for customers to buy in. One great example is Beer Quest PDX–there’s a “Sign Up” link built right into the top of the web site, so customers know exactly where to click to buy in, and sign up for a beer tour adventure.

What do your customers need to buy into what you offer? Make it easy for them to buy in: design your web site with an appealing call-to-action, and put it in a prominent place, so they can make that purchase the instant they decide to choose your offering.

Just Say No to PDFs.

Have you ever visited a web site and clicked on the link to their menu or rate sheet, only to be faced with a PDF that’s hard to read online? That can get pretty frustrating, right?

Imagine doing that on a mobile device? Even worse! The print is surely too small to read, and you have to clumsily swipe and scroll and search for the information you want.

Again, this is about making it easy for people to want what you’re offering, and to learn more about it. Using a PDF instead of a standard web page may seem easier for you, but is that worth hindering your potential customers?

I’ll admit, “No PDFs” isn’t the most hard-and-fast rule–PDFs can have their place on a web site, especially if you’re selling a e-books, or if your content is the product. But, for simple information that your customers and clients will want to access quickly, create a standard web page for that content.

What else can you do to make your web site do the work for you?

There are awesome brand and design strategies that can be built right into your web site, so you spend less time worrying about marketing, and more time doing what you love. But, that means getting more specific, and building a web experience that’s a perfect fit for your business. If you’re ready for a refreshed web site that does the work for you, just click on the button below and tell us a little more about your business. We’d love to hear from you!

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