Jul 12 2018

Congratulations! Your Website is Live!

Your Website is a Living Thing

Congratulations, your new website is out into the world, ready to be discovered by wonderful people far and wide! This isn’t the end of your journey, however: to get the most out of the investment you’ve made on your website, you’ll need to update and maintain it.

Like a newborn person, your website is all hope and potential and investment come to fruition. Unlike a newborn — thankfully! — there are no diapers or rough nights.  Your website might not need daily attention, but it’s too important to let it go without adult supervision indefinitely. Unless you’re investing in ongoing professional website support, that Adult-in-Charge is you. Don’t fret, though. You’ve got this.

What to Expect When You’re Launching a Website

A few tips to help make launching your website as hassle-free as possible:

  • While it’s still in development, visit your website on all of your devices and in multiple browsers if you can. Ask some friends to do so as well, because fresh eyes can be valuable in finding errors that others might miss. If you find something that seems broken or is not working as expected, give your web team as much information as you can about it. Device and browser information is very helpful, as are screenshots.
  • Read your website content again now that it’s framed by beautiful design. Now is not the time to re-write your website copy, but it is the perfect time to correct copy-level errors. If you have business hours, double-check them. If you have a staff page, make sure everyone’s name matches their photo and bio.
  • Avoid adding new features or functionality near launch. Feature creep is particularly dangerous now, because it is distracting and can negatively impact your timeline. Your developer should be focused on methodical finishing touches, not brand new ideas. If something comes up that you can’t launch without, be prepared to delay your launch date as the project scope is redefined.
  • Get to know the dashboard. If you plan to blog, know how to create a new post before you want to publish your first new entry. If you’re running an e-commerce website, get in there and dial in your shop settings before you make your first sale. Your web team can help you get acquainted, and be ready to explore the support documentation as well.
  • Consider a soft launch before you shout your new website from actual or metaphorical rooftops. A soft launch extends your Quality Assurance period a bit, under real-life conditions. You can test the load speed on your web host, double-check that your security is dialed in, and that everything got put back together correctly after flying over our heads in a million pieces.

    Look! He's up there over our head in a million pieces!
    Willy Wonka and the Chocolate Factory (1971)

(Website) Parenthood is Forever

The heavy-lifting of the design, content creation, and development of your website may be over, but the work isn’t done. Now that you have the keys to your finished website, you’re in charge of updating and maintaining it so it can keep working its magic.

Content Updates!

We’ve said before that Content is Queen on the web, and your website was designed to show it off. There’s no firm rule about how often your website content will need a refresh, but it should always be current and accurate.

Read your website copy periodically — does it still reflect who you are and what you do? Has your understanding of your audience or market shifted since your copy was written? If so, it might be time for an update so that your website remains true and authentic.

Software Updates!

Keeping your software up-to-date goes a long way in maintaining the stability and security of your website. This is a great time to backup your database in case your web host experiences an outage — you’ll be able to restore from a recent copy of the site without too much downtime.

After you update your website CMS and any plugins, it’s a good idea to tour through the front end of your site to ensure that everything still looks and works as expected after the update.

You’ve gone on quite the journey to get to this point. Your website is ready to launch. You should definitely feel proud! But you should also feel prepared to handle everything that comes after launch, so you don’t have a meltdown if any issues occur. I hope this blog post helps you feel courageous as you get comfortable managing your new website. If you’d like to seek more of our help, we’d be delighted! Reach out to us today to learn more about our website support options.


Jun 07 2018

Nellie McAdams is Safeguarding Oregon’s Farmland

One of my favorite things about client work is getting to know a little bit about each person we work with, and what makes them passionate about the work that they do. Uncovering and connecting with the story of their work is a key step in creating authentic design. It’s also just fun to learn new things, such as these figures about Oregon’s agricultural land:

  • Oregon is 25% agricultural land
  • In the next 20 years 64% of that land will change ownership as the current generation of farmers retires
  • That comes to 10.5 million acres changing hands, potentially irreversibly affecting Oregon’s natural resources, economy, and culture

Working Together for Working Lands

Portlander Nellie McAdams has made it her business to help protect those 10.5 million acres from development. In 2017, we worked with Nellie and Maggie Sisco to develop an infographic to explain succession planning and working land conservation easements that speaks to farmers, the general public, and decision makers about  the threats to farmland and how we can all help farmers safeguard their land against development.

Farmers comprise less than 1% of the population and, even for the motivated, Nellie says it can be difficult to break into the industry without a family connection. Startup costs are high, margins are low, and both the weather and the markets can be unpredictable, making farming for a living a challenging proposition.

Nellie’s professional background in environmental law and agriculture, as well as her lived experience growing up the daughter of a hazelnut grower, places her at an ideal intersection. She can relate to parties on all sides of farm succession.

Nellie McAdams chatting with Team Upswept. Photo by Sarah Giffrow.

Nellie says she was drawn to the farming lifestyle for personal reasons. For her, working the land is deeply gratifying, as are the natural connections with land and community, and she feels lucky to be set to inherit her father’s land when he’s ready to retire. For her, a farm is not only  a commodity to be bought and sold, but also an heirloom and natural resource. Both sentimental and practical in nature, it farmland more difficult to divide among successors than a typical business or estate.

When we met last fall, Nellie was splitting her workweek between her own farming training, and her outreach and program development work. In partnership with several organizations, Nellie leads programs that support a retiring generation of farmers with succession planning. They’re also building support for the next generation of Oregon farmers to help them gain the business and land-management skills they’ll need to succeed at farming.

Our Safeguarding Oregon’s Farmland infographic is at work for these three organizations

The Oregon Community Food Systems Network is a collaboration of 40 nonprofit organizations and allies dedicated to strengthening local and regional food systems to deliver better economic, social, health and environmental outcomes across the state. They provide networking, information sharing, research, education, training, planning,  fundraising, and more to participating organizations in pursuit of their vision: that all Oregonians will have meaningful access to healthy and affordable foods that are grown and processed regionally in an environmentally and economically resilient food system.

Rogue Farm Corpsmission is to train the next generation of farmers and ranchers through hands-on educational program and the preservation of farmland. They do so by offering practical training programs and farm succession planning and access to land workshops.

The Oregon Agricultural Heritage Program(OAHP) was passed by the 2017 Oregon State Legislature to help address the challenges of preserving farmland from development and helping farmers pass it on to the next generation. The program provides voluntary incentives to farmers and ranchers to support practices that maintain or enhance both agriculture and natural resources such as fish and wildlife on agricultural lands. OAHP was developed by a collaborative of organizations representing natural resource conservation and agriculture, including farmer and rancher representatives.

Good Design for Farmland

When Nellie and Maggie approached us to develop the Working Lands infographic, their “rough draft” was in pages of notes that  looked more a grant proposal outline than a snappy single-sheet infographic for public consumption.

The first phase of our work was in helping them and their stakeholders narrow down the scope of the document and refine the language to be concise, direct, and effective. Using color, typography, simple icons, and an intuitive content structure, we were able to communicate a lot of information into a relatively small space while maintaining a visually appealing and user-friendly look. After we completed the final product, Nellie told us that the development process of refining the images and talking points helped her better communicate about the issues in the rest of her work.

What makes you passionate about your work? Team Upswept can’t wait to hear about it, and work with you to reach your ideal audience and grow your business. Click to Get Started and schedule your consultation with us.


Apr 13 2018

Design Monsters: The Committee

Often a project has multiple stakeholders who need or want to weigh in on a project. We call this designing for a committee. Whether your team of stakeholders is co-owners of small business, an entire non-profit Board of Directors, or representatives from each department in your operation, it can be quite valuable to tap into the knowledge and perspectives of a diverse group. But designing for a committee can also contribute to confusion, frustration, and missed deadlines. Here’s how to get it right.

Opposing Opinions

It may be tempting to send your designer a digest of everyone’s feedback. We’re always asking for more feedback, aren’t we?  But this is a case when quantity does not equal quality.

If one person on your team likes the green color in our logo concepts, and another thinks it’s too evocative of grass clippings, that leaves your designer with no clear path forward. We cannot both change and not change this possibly-too-grassy green, and we may not have a firm grasp on whose opinion carries more or less weight within your group.

Make sure you distill your group’s opinion in a coherent way. It should sound like it could be the opinion of one person.

Confusing Communication

Effective communication with your designer is key. As the Committee grows, however, so does the risk for communication breakdown, especially over e-mail.

You may feel tempted to e-mail five of your team members about your project, and copy your designer so they they can “overhear” the conversation, but that can actually be counterproductive! For one, there is a social context that your designer is likely wholly unaware of. They don’t know the dynamics of your team as well as you do. They can’t rely on existing relationships to understand the subtext of the messages.

Additionally, details can also be easily lost in long group e-mail discussions. Sifting through e-mail threads to look for possibly-actionable directives isn’t an effective use of your design team’s time or expertise. A clearly-stated action is guaranteed to get the job done faster.

The Committee by Indigo Kelleigh, 2017.

Curb the Committee

Being mindful of your communication and workflow can make all the difference in keeping dangers of The Committee from derailing your project. Here are our top tips:

Develop a trusting relationship. At the risk of sounding like a relationship counselor, you’ve all got to trust each other. Keep in mind that you’ve hired your design team specifically for their experience and expertise. Making you look awesome is why they’re here, and your cooperation and trust lets them do their best work!

Set expectations and boundaries, and speak up if something’s not working well for you. Talking about expectations at the outset of a project is an important part of getting started, and becomes even more critical if you’re working as a group.

  • Ask for a transparent project plan and an estimated timeline.
  • Discuss the ways you’ll all help to keep the project on-track, such as responding to queries within an agreed-upon period of time.
  • If your designer hasn’t provided you with any, ask for feedback guidelines to help make the most of your review.
  • If you have a problem, let your designer know what’s up promptly instead of simmering in your dissatisfaction. Sometimes workflows or communication plans need fine-tuning.

Assign a single point of contact to communicate with your designer. It’s likely that they have one individual who’s managing the details of your project, so your point of contact can take on a similar role. Over time, you’ll get to know each other’s communication styles, making collaborating on the project easier and more rewarding.

Take a moment to consolidate everyone’s feedback, whether you are meeting with your design team in person or sending an e-mail with your notes. Putting your feedback into one unified voice will make it much easier for your designers to understand and tackle your requests, while taking advantage of the richness of multiple perspectives.

Are you feeling as excited as we are about leveling up your brand’s presence online and in print? Team Upswept can’t wait to dig deep into the design problems keeping you up at night. Let us know what’s on your mind and schedule your free Clarifying Consultation today.

 


Mar 15 2018

Design Monsters: Scope Creep

We’ve already discussed one of the most formidable monsters of them all, the Problem of Good, Fast, and Cheap. Now, let me tell you about Scope Creep, how to stop it in its tracks, and still achieve the final product you want.

The Siren Song of a Private Patio

When I was a teenager, my parents decided to add a room to our house. Before very long this discussion ballooned to include an additional bathroom and a private entrance (via a small enclosed patio!) to my bedroom. Soon we were looking at catalogs of shiny fixtures and carpet samples because, my folks reasoned, if we were already doing some work, we may as well do all the work.

Thankfully, a voice of reason intervened and wrangled the project back down to its original scope, chastising my parents for submitting to a case of “While We’re At It-itis.” I never did get my private patio.

While We’re At It-itis, better known as Scope Creep, is a well-known monster we encounter frequently in all kinds of design projects. Scope Creep leads to unforeseen changes, because it keeps moving the creative target, which can be frustrating, expensive, and time-consuming.

Be Strong; Resist Temptation

Scope Creep is dangerous because it is distracting to both client and designer.  There should be some room in a project to pause and adjust course if new constraints or ideas come to light, but beware of veering too far off of the planned path—it can be hard to find your way home again.

Scope Creep is expensive, too, in terms of both time and money. When you want to add components or features that weren’t part of the original project, your design team must research the new idea and figure out how it will affect the structure of project as a whole. That means they have to divert attention away from doing the work you’ve already contracted them to do. And, once the door is open for more work, it’s so easy to lose your grip on deadlines and budgets.

Scope creep monster by Sarah Giffrow, 2017.

A “No” is Not Forever: Plan a Phase Two

It doesn’t have to be a negative experience when the designer you’re working with pushes back against incorporating new ideas into the work they’re doing for you. When inspiration strikes late or the problem you’re trying to solve changes shape, bring it to the table to find out if it can be reasonably included in the project scope you all already agreed on. Sometimes the answer is Yes!

Other times, though, the Creepy Monster must be put at bay, and one of the best ways to do that is simply drafting a Phase Two. Like you did at the outset of your work together, collaborate with your designer to make a new list of desired features for Phase Two —  Integrate your shop’s POS with your website’s e-commerce engine! Schedule a photography session to create high-quality visual content for your marketing materials! Plan a new managed social media campaign to show off your shiny new assets and drive traffic to your new website! Just because a new feature doesn’t fit right now, doesn’t mean you have to give up on it forever.

Team Upswept loves getting to know you and your business, and creating a project plan that solves your problems with beautiful and strategic design! Get in touch to schedule your free consultation so we can get started slaying those design monsters together!


Feb 02 2018

Collaborate with Us!

Partnership and Collaboration are two of our core values at Upswept Creative. We bring this collaborative spirit to all of our projects, not only putting our individual skills and expertise to work as a team for our clients, but also nurturing partnership with our clients.

Getting to know you and your business over the course of our work together makes the final product more genuine and truly representative of what you do and who you are. When that authenticity shines through from your social media accounts, brand identity, and website, you attract more of your ideal audience — the kind of folks you want to work for, and who will appreciate your work.

Starting Strong

We want working with us to be pleasant and easy, and maybe even a little fun. We know that you’re plenty busy running your business without adding website design to your to-do list, which is the whole reason you’ve decided to look us up in the first place!  Your investment on some level, however, is necessary in order for us to make the awesome happen.

Before we meet with a new prospective client, we like to get to know a little bit about where you are with your business and your branding, which is why we ask you to fill out a short Get Started questionnaire. When you meet with us for a consultation we’ll talk about your pains and goals in even greater detail.

We want to meet you where you are, and  if you can speak to these questions, even loosely, that makes it a lot easier to find you on a map.

Photo by Ken Treloar on Unsplash

 

  • Why am I starting this project now?
  • What is working now with my current website and social media?
  • What problems do I hope to solve with this work?
  • Do I have a sense of how I want this to look and sound when it’s done?
  • What resources can I give to this right now?
  • What does my ideal partnership with a creative agency look like?

Digging In

When you work with Team Upswept, we keep you in the loop with preliminary mockups and planning documents. We ask for your feedback all along the way to ensure that our understanding of your business goals and your aesthetic preferences are as solid as our expertise in design.

We won’t  get your website launched in a week, even if you ask us very sweetly to do so, simply because a week is not enough time to make a researched, strategic, cohesive, unique, and totally rad-looking solution that shines your light to your target audience (like squid to a bright jig at midnight).

You have the most important role in any job we take on.  As the client, we are looking to work both for and with you in order to deliver a product that authentically represents you, your business, and your brand. Want to know what it’s like to collaborate with us? Fill out our short survey and schedule a free consultation! We’ll get your project started off on the right foot — with teamwork!


Dec 07 2017

Creating Better Together

Team Upswept Loves Local Businesses

If you follow us on social media, then you probably already know that we love partnering with and supporting other local businesses. We feel so grateful to work in this diverse community of Portland creatives, and we hold a deeply-rooted belief that if the service or the product doesn’t already exist, we can create it! Like so many Portlanders, we place a lot of value on supporting businesses with local roots, who aren’t afraid to try something that hasn’t been done before.

Pride-ified Books with Pictures Logo by Upswept Creative, 2017

Just like residential neighbors, the members of our creative neighborhood tend to face similar problems — whether it’s sourcing a sustainable material at a workable price point, or increasing studio rent — and we find that everyone feels stronger when we can face those problems together. We may not all be collaborating on every project, but keeping active in a network of other designers, artists, and entrepreneurs helps nurture those neighborly ties. And the knowledge-sharing is pretty great, too. When someone that you trust does the research to find a new printer, for example, and shares that knowledge, business gets better for everyone.

Partnering with and shopping at local business is also important to the local community, because money invested here stays here. There’s no better way to know for sure that the person who made your clothes is earning a living wage in a safe work environment than to ask her, which you can do when you shop local. It’s pretty neat.

Co-working Community Hubs

Whether you are a hobbyist or own a business, want to learn new skills or tools, or just need somewhere to get your work done, we are rich workspace resources. Here are a few of them:

The Perlene | A membership-based Social Club and Workspace for a diverse and ambitious community of women. The Perlene offers both dedicated desks and shared co-working space, not to mention a robust array of fitness classes, workshops, and social events. theperlene.com

We launched Carolyn Hart’s new e-commerce website earlier this year.

TenPod | More than just a place to rent a desk, TenPod comprises three comfy, pretty co-working spaces around Portland for those who want to rise up from their basement offices and cross-pollinate with other good people. tenpod.org

Portland Apparel Lab | PAL is a member-based makerspace and collaborative knowledge-sharing community for sewn-goods, with an in-house design support team. portlandapparellab.com

ADX | Art Design Portland is a hub for collaboration where individuals and organizations make and learn. ADX has a makerspace, learning center, and custom fabrication shop in SE Portland. adxportland.com

Independent Publishing Resource Center | At the IPRC, individuals can access tools and resources for creating their own independently published media and artwork. iprc.org

Local Businesses We Love (Go Buy Their Stuff!)

Portland is overflowing with smart and  beautiful products made locally by our hardworking neighbors. Here are some of our faves:

Books with Pictures | Radically inclusive comic book store in SE Portland that just launched a subscription service, so you can your fix no matter where you live. bookswithpictures.com

Carolyn Hart Designs | Ready-to-wear women’s clothing line, Focused  on fit and design to wear from day to evening.  All production is made by either designer or production houses in the PNW. carolynhartdesigns.com

Tori Tissell of Storiarts screen printing in her home studio.
Tori Tissell of Storiarts screen printing in her home studio.

Hubris Apparel | Beautiful and wearable clothing for real life in  sizes XS – 3X. hubrisapparel.com

Left Turn Clothing | An alternative athletic wear company that specializes in team uniforms, merchandise, and custom designs for men, women and juniors. leftturnclothing.com

Rose Temple | Fashion made in Portland Oregon for nonconformist women. rosetemple.com

Storiarts | Clothing and accessories that celebrates the intersection of fashion and literature. storiarts.com

Union Rose | Montavilla boutique that carries only artisan and locally made products. unionrosepdx.com

Creating Better with You

As Upswept Creative expands our service offerings and grows our team, maintaining our connection to the vibrant local independent business community is a priority. We want to be here to help others grow their passions into their livelihoods here in the Pacific Northwest.

If that sounds like you, drop us a line or fill out our Pre-Consultation Questionnaire and we’ll get back to you with swiftness and enthusiasm to schedule your free consultation with our team.

 


Oct 26 2017

Meet Josselyn Haldeman, Our Social Media Maven!

Josselyn Haldeman is Upswept Creative’s in-house Social Media Maven, an expert in taking advantage of the internet’s social spaces, using them to increase brand awareness, drive traffic to stores and websites, and share an organization’s stories to connect with the internet on a personal level.

What do you enjoy about working in social media?

J: My approach to social media marketing allows me to marry two of my passions: statistics and creative writing. There is a lot of creativity in building a social media presence — the tone, intended message, length, vocabulary — are all important. But to determine if those aspects are actually communicating your message, or if the message is even accomplishing your business goals, that’s where I use statistics and my analytic side.

Social media, marketing, branding Portland
Josselyn making the socials work for you, at Upswept HQ.

How did you get started in professional social media management?

J: I moved to New York City in my early 20s to work with a medical genomics startup company in a sales capacity. Eventually, my role grew to a more Business Development position. Because the company was new, they needed a social media presence, so I took the initiative and started their Facebook and Twitter presences, as well as a medical genomics educational blog.

After I moved back to Portland, I took on clients as a freelance social media manager. I had learned so much about social media marketing in NYC, and it was my favorite aspect of my job there, that I wanted to continue in the field.

When Team Upswept works with clients, we focus on telling authentic brand stories as a marketing approach — what are your thoughts on remaining authentic in social media?

J: Social media gives a business such a unique opportunity to interact with customers and potential customers directly. It’s so important to strike a tone that is authentic to the core of the business. I strive to, even in more advertising-centric campaigns, communicate like a human being. I’m not just some intern who’s just getting content on the page; I really do care about what gets put up, and how I respond to messages and comments.

How do you find an authentic voice to represent a client’s organization?

J: A big part of finding that authentic voice, for me, is taking the time to build a strong relationship with my clients. Why did they start their business? How is your business different from competitors? What is the story of your brand? At the core of every social media campaign is a kind of story that communicates all of those things and more. It’s only possible for me to tell that story if I feel like I truly understand the client and their business.

What’s a thing you enjoy in life that is not this?

J: When I’m not working, I’m usually reading, writing, or performing poetry. Portland’s local poetry scene is so inviting and good that it’s hard for me to stay away! I’m in the editing stages of my second chapbook, slated to be released this winter.

* * *

Josselyn is fantastic at what she does, running Upswept’s social media presence, as well as human-focused, data-driven campaigns for some of our clients. Whether you want to hand over the keys to your Facebook account and never look back, or you just need an expert to create a custom plan to make the social machine do your bidding, Josselyn and Team Upswept are here to help tap into your authentic brand voice, and extend your reach on the internet. Ready to talk about it? Get in touch here!


Sep 14 2017

Content is Queen: A Case for Content-First Design

A letter without a message is just a blank piece of paper in a fancy envelope. (And who wants to look at that?)

How Design Communicates

When we build websites, draw logos, and make marketing assets, we’re using our (awesome) creative powers to help our clients share their message.

We use colors, shapes, letterforms, photo assets, and spatial relationships to communicate visually and optimize the message. You could say that design is a method by which we package and deliver content in a pleasing and accessible way, so that everyone who receives your message wants to learn more, sign up, buy, or donate.

Your Message + Our Design = People Compelled to Act!

Making Sense and Looking Awesome

When we know what content we’re working with, we can create intentional, purpose-driven design to showcase the message — tailored just for you. We don’t just drop your content into off-the-shelf themes or templates. Every design is customized for each project’s specific needs, which we help you uncover through Discovery and research.

Dialing in your messaging is so important here in the early phases of design. Whatever it is that you want people to hear from you, you’re going to need some words. The right words, even, that say what you mean with precision!

But Copywriting is Hard!

For most of us, even when ideas come easily, it can be challenging to commit them to precise, effective writing. We know that the Internet has a short attention span (are you even still reading this blog post?), and the pressure to get to the point and pack in all of the critical information is real.

A bit of planning now can save you from a big mess later.
Photo by Alice Achterhof on Unsplash.

Often when you get into the thick of creating or editing your content, you will likely find that the words and organization change shape — you might need a second level of subheads, or block quotes, or inset boxes, or so many other things! These may seem like minor changes, but they can have a big impact to the overall way your content behaves on a page. If you’re designing for print, the addition of a subhead can add pages to your final count, or require a whole cascade of other visual changes to make the document work and feel cohesive.

Enlist help with your copywriting if you need it. A great editor can help you shape and refine your message without adding a ton of time to your project or to your financial investment. Approaching your designer with ready-to-use copy will save you time and dollars in the design phase.

Get Real

In book-publisher school, I learned that a nascent book moves from editing to design to production — in that order and in only one direction. While that’s a really great system, I have literally never received a project to design that was content-complete while working in the actual world.  For the first few years, it really bothered me.

By now though I have consigned myself to the reality that content may will change a bit during the design process, and I’ve committed to having some grace about it. When a client sees work that they’ve only known in a text editor come to life in a webpage mockup or sample chapter, some new revelations about aesthetic preferences and/or how the content is working often crop up — that’s a normal thing that we expect and build into our process.

So what should we all do? As a client, you should approach your designer with as much ready content as you can — this includes written copy, photos you have the rights to use, and anything that the designer won’t be creating such as logos, forms, and barcodes. Make a plan with your designer that clearly states who is responsible creating, editing and gathering each piece of content. Create a timeline. Understand that your designer can only get so far into a project without your real content. The closer your content is to completion when we start, the more seamless the design process, making the final product that much better.

Whether you are still working on your content, or it’s all ready for design, Team Upswept has your back. We’re a comprehensive creative studio, offering copywriting and editing services, graphic design, photography, as well as web and print design. Get in touch to learn more!


Aug 17 2017

Put the “Pro” in Creative Professional

At the beginning of August we introduced Janet Price, a Portland makeup artist we love. Janet had so much great advice for achieving professional success that we thought it deserved more than one blog post!

Process and technique can sometimes be hard to communicate to the average person, when you work in a creative field. Part of the puzzle is finding a way to educate your audience about why your service is particularly good or special. But, as a longtime professional makeup artist, Janet has learned a few other important ways to build trust as a creative pro.

Keys to Professional Success

Salamander Boy - creative professional tips
Salamander Boy. Makeup by Janet Price. Photo by Gary Norman.

Janet credits her success as a professional to the following three keys:

  1. Be Dependable and Honest. Janet says it’s critical to show up on-time to do the thing you are committed to do (ie Don’t be late to your job!). Just as important, she says, is being honest about what what your skills are as well as what you can’t do — in contrast to the popular fake it to make it mentality, Janet has always been clear and open about what she can do well and what would be better left to someone else. She says she’s never felt penalized for declaring her limitations.
  2. Do Good Work, Stay Current. Do a good job, of course, and continually push yourself to keep building your skills. Don’t rest easy on your current skill set or position.
  3. Don’t be a weirdo! While Janet is always herself on the job, she says it’s important to remember that she is not the focal point of the job. With anyone you work with, employ discretion, refrain from gossip, and respect the privacy of others.

Being A People Person

Getting close enough to another person to apply makeup to their face can be a very intimate act, especially if her clients aren’t accustomed to it. Janet says that some people are more comfortable with this than others, and often one of her first tasks in beginning a job is to establish rapport with her subject.

Creative professional tips - Makeup artist applying makeup to a woman's face
Janet Price at work. Photo by Gary Norman.

Indeed, Janet is very easy to talk with, whether that initial conversation is about the shade you like to wear on your lips, her love of Marilyn Monroe, or your opinion of animals with people names (Janet’s house cats are Greta and Sammy, so she’s all for it). Rapport is very important, Janet says, and she usually has to build trust with the people she is working with very quickly, especially with film and television jobs when the pace of the work is quick and time is usually short.

Diplomacy is important, too — sometimes the person who gets makeup is not always the client to whom Janet is responsible, and she must balance the needs, wants, and comfort of both client and the person whose face she is painting.

Sometimes Janet is the only makeup artist on the job with full creative control, other times she works as an assistant on bigger projects, when it’s her job to execute the vision of an art director. The more players in the game, the more great communication, personal rapport, and professionalism need to be spot on. Her approach is to emphasize each individual’s unique beauty and work in partnership with talent, production, and crew.

Oh, the Humanity!

Whether you are a makeup artist like Janet Price, a fashion designer and small business owner like Tori Tissell, or any other creative professional, you know that the work is more than making a great product: at some point you’re going to have to come out into the daylight and talk to other humans. Janet Price makes it look easy, and with her advice and some practice, we know you can too!

What’s your next creative venture? Let’s talk about discovering your authentic and compelling brand story that will help you connect with your ideal audience. Start your branding project by scheduling a Free Clarifying Consultation with Team Upswept.


Aug 04 2017

Portland Business Spotlight: Janet Price, Makeup Artist

Janet Price is a Portland-based professional makeup artist with over 13 years experience in film and television, as well as print, stage, and theatre makeup design.

Janet Price grew up in Los Angeles during the reign of Mouseketeers and The Gong Show. As a kid, she felt surrounded by the entertainment industry — it was normal for people she knew to go in for auditions, and shows that she saw on TV were being produced right down the road. Her involvement in the industry felt natural. It wasn’t strange to think she’d  grow up to be a Mouseketeer, because that’s what LA kids did.

Artist applying makeup on a woman's face.
Janet Price at work. Photo credit: Gary Norman, www.garynormanphotography.com

In 1984, Janet moved to Oregon with her family and got involved with high school drama productions. Fascinated by the parentally-forbidden art of makeup, she studied library books to teach herself how to work with theatrical makeup while secretly painting her face at school and making sure to arrive home before her dad did to wash off the evidence of her artistic rule-breaking.

While Janet chose not to pursue makeup artistry as a career, she continued to expand her knowledge about new products and techniques as a hobby she couldn’t shake off.

Some years later, Janet was flipping through a Northwest School of Film class catalog and found a 3-month intensive Makeup for Film + TV class and was excited to get formal education. The class instructor, Christina, began to casually mentor Janet after the class ended, no doubt seeing Janet’s talent for the work and her affinity for the industry. Christina was preparing to retire, so she gifted Janet makeup and tools that she wouldn’t need once she retired. Christina recommended Janet for her first job as an assistant makeup artist, on a Paramount Universal film that was shooting in Portland. It took just the one recommendation from a veteran artist, and Janet’s work as a makeup artist  took off from there, booking jobs of all sizes in film, TV, theater, and studio settings.

Janet Price Logotype by Upswept Creative, 2016.
Janet Price Logotype by Upswept Creative, 2016.

We worked with Janet in 2016 to create a new logotype, business card, and brochure website, which resides at http://www.janetpricemakeup.com/. She hoped to modernize her brand, and make her work easier to find. Now, when professionals in the film industry are planning Portland-based productions, they can easily find Janet’s work and contact her through her new website. That means less of her time spent looking for work, and more of her time spent doing the work.

What is your passion? Whether it’s a side-hustle or your main gig, we’d love to help make your brand shine and spread the word about how awesome you are. Whether you want to revise your website, change your branding, build a strategy for marketing more effectively, or you’re not sure where to start, get in touch with us to schedule your FREE consultation, and we’ll use our extensive online experience to help you get clear on your next steps.